Medical Assistant (MA)
JOB POSITION: Medical Assistant (MA)
Business: Ambulatory Infusion Center-LUX Infusion
Reports to: Medical Director, Director of Clinical Operations
Department: Operations
Home Location: Anchorage, Alaska
Status: Full-time (M-F)
Expected Hours/week: 9:00AM-5:30PM (hours may fluctuate based on our needs and your flexibility)
ABOUT LUX INFUSION:
LUX Infusion is a state-of-the-art ambulatory medical infusion center with locations in Anchorage and Palmer, Alaska. We provide a safe, comfortable, and cost-effective setting for patients receiving infusion or injectable therapy. Our team is committed to delivering a seamless experience through compassionate care, clinical excellence, and medical innovation. As we continue to grow, we seek dedicated professionals who share our passion for exceptional patient service.
JOB SUMMARY:
The Medical Assistant (MA) plays an essential role in supporting the clinical team at LUX Infusion. This position is responsible for assisting with patient intake, preparing treatment areas, coordinating patient flow, and ensuring overall efficiency within the infusion center. The ideal candidate is detail-oriented, highly organized, and dedicated to providing outstanding patient care in a fast-paced clinical environment.
CRITICAL RESPONSIBILITIES:
Greet and prepare patients for their infusion treatments, ensuring a welcoming and professional environment.
Obtain and document patient vital signs, medical history, and medication information.
Assist providers with patient examinations and procedures as needed.
Prepare infusion suites by ensuring all necessary supplies and equipment are available.
Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
Educate patients on procedures, answering basic questions under the supervision of a nurse or provider.
Assist with administrative tasks, including scheduling appointments, verifying insurance forms, and managing patient follow-ups.
Monitor and restock medical supplies, ensuring proper inventory levels.
Maintain a clean, organized, and compliant clinical environment, following infection control protocols.
Communicate effectively with nurses, nurse practitioners, and other healthcare professionals to ensure smooth patient care coordination.
Assist with patient triage, directing urgent concerns to the appropriate clinical team members.
Follow all HIPAA guidelines and maintain strict confidentiality regarding patient information.
Participate in ongoing training and development to stay current with best practices.
Perform other duties as assigned by the Site Nurse Practitioner or Director of Clinical Operations.
KNOWLEDGE AND SKILLS:
Strong communication and interpersonal skills with a patient-first approach.
Ability to work efficiently in a fast-paced clinical setting.
Knowledge of medical terminology and basic clinical procedures.
Proficiency in electronic medical records (EMR) and data entry.
Strong organizational skills with attention to detail.
Ability to multitask and prioritize workload effectively.
Knowledge of infection control protocols and workplace safety standards.
Ability to work independently while collaborating with a healthcare team.
OTHER REQUIREMENTS:
Maintain strict patient confidentiality and uphold all patient care principles. Breach of these principles may result in immediate termination.
Be adaptable and willing to assist in different areas of the infusion center as needed.
Possible travel for training and professional development.
EDUCATION & QUALIFICATIONS:
High school diploma or equivalent (required).
Completion of an accredited Medical Assistant (MA) program (preferred).
Current Medical Assistant certification (CMA, RMA, or equivalent) (preferred).
Current BLS-CPR certification (required).
Minimum of 1 year of experience in a medical setting, preferably in an infusion or outpatient environment (preferred).
Strong understanding of medical procedures, patient care, and documentation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
This position requires walking, sitting, standing, kneeling or stooping
This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
This position requires constant talking and hearing.
Specific vision abilities rquired by this job include close vision and the ability to adjust focus.
This position must occasionally lift and/or move up to 20 pounds.
Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please notify the hiring authority.